Try disabling FileVault and see if it helps. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Wait one minute for system controller to reset, Power up using button on front of Mac Pro. Thanks for the feedback! Resetting the NVRAM (⌘⌥PR at boot) worked, though. Then I can press enter, and I get the password field. I'm still without Filevault. After connecting it, the problem reappeared. The touchpad is unresponsive (no movement at all), the keyboard doesn't work. Update 6 - Seems like an issue (bug) involving Filevault and USB. That will disable any extra kexts etc and clear/rebuild some stuff so might help, if it's a software issue. So while this means the problem is solved, I've had this situation twice now. All the letters and other keys work except for the left control key and the row of numbers. Apple magic keyboard not working on Windows 10 PC I have bought the new Apple Magic keyboard for my pc. Also verify Fnlock isn't on (not all laptops have these, not sure if macs even use function keys). Anyways, to diagnose this properly you need to enable SSH and screen sharing and log in remotely when it happens. I tried all this without the power adapter connected. How would SSH or any other service work at this moment? Bluetooth is on You mean that all works normal when using an external mouse? I have two accounts on this MacBook (early 2015 13" retina), so I see two icons for these accounts, with the names under it. hold thepower buttn on your Mac to shut it down. I get the same problem, with a message to restart in recovery mode, which seems a pain. The strange thing is that it didn't need to decrypt the disk. Fixing it by connecting external keyboard & mouse, then reinstall macOS (not from time machine, clean install). Then press it agin to start up in the Recovery OS. Read further to get a resolution to this issue. I've had this problem once before, about six weeks ago. I saw this problem today on El Capitan. The gap between the launches doesn't matter. I press the power button to kill the machine. So I just updated to 16.10 (just got 16.04 a few weeks ago, still new to Linux). Thanks mmilenko, this helped me - although the process wasn't quite as straight forward as the macbuild.tool has quite a lot of dependencies which need to be installed (it'll tell you what's required when the script runs... for me at least, the 'automatically install' option didn't work for nasm - had to manually install (I naively used this, there are probably better options: This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. For a better experience, please enable JavaScript in your browser before proceeding. @Elliott, you can enter recovery mode, and they the keyboard works normally. After your comment I enabled SSH login, to be sure it worked. If you’re locked out of your macbook and you’re stuck at the login screen without any bluetooth and your keyboard doesn’t work at all, you can quick-press the turn-on … Knowing that disabling filevault is quite easy, I find it worth trying. Does it happen to anyone on different hardware configuration? So, here is how you fix the keyboard not working after updating your Ubuntu. It seems like it's an issue between Filevault and USB. Here are some ways to fix a keyboard not working on Mac. See the Make sure your wireless mouse, keyboard or trackpad is turned on section of this article. A recent glitch we noticed with certain Mac computer owners running macOS Sierra was the complaint that mac recovery mode not working. I setup a user account during the installation. Have you tried booting into safe mode when this happens? In the past resetting NVRAM was enough to fix it, but this time I had to also disconnect those devices. I tried following lots of links on how to make it … https://apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/297825#297825. The mouse on my imac is not working. https://apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/265083#265083. Case 1: Keyboard and Mouse both working on Lock Screen If you have the keyboard and trackpad both working on the lock screen, you can directly launch a terminal session by pressing Ctrl + … Disabling FileVault seems to fix this problem immediately, within seconds. That's my intention, and then see what happens. One commenter said this only happened when an external drive was connected. Anyways, to diagnose this properly you need to enable SSH and screen sharing and log in remotely when it happens. You can disconnect after login. I had this problem of keyboard not working after I enabled Filevault on my Clover Hackintosh startup disk. When you open Device Manager, your USB devices appear under the Unknown Devices branch. Open the lid and the trackpad should be working as normal. Bluetooth menu icon Bluetooth status Bluetooth is on, but no wireless devices are connected to the Mac. Don't re-enable FileVault after disabling it. Near the touchpad temperature is normal. I'm running Sierra, got everything working, and then enabled filevault without thinking to make sure it wouldn't cause problems. I don't know if it's related, I just mention it. Next, you might go to System Preferences and click on Accessibility and then click on Keyboard and hope to find a setting there, but again you’d be disappointed. CleanMyMac X is by far the best Mac maintenance app on the market with a whole range of tools, including a full-system cleanup, a professional uninstaller, malware scanner, a file shredder, and an ever-updating set of optimization tweaks. The only button working was the power button. https://apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/307802#307802, https://apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/264406#264406. Ive tried Everything worked good until I logged out. Plugging in an external keyboard did not work! Your keyboard may not be working because your operating system is not up to date. Yesterday I shut down the Mac. Have you tried booting into safe mode when this happens? This tip might also work for the keyboard so if your keys aren’t working give it a try. You didn't solve the problem, but gave me a good suggestion and the points are lost otherwise. I tried pressing TAB, cursor keys, and the first letter of my account name. Seems like an apple bug to me. Others have mentioned that connecting a USB mouse or keyboard fixes the problem. When the restore system boots, I can type and the mouse works. On 22 Jul 2015 at 00:03, Maggie said: WOW!! Here are some solutions that can help you get rid of this issue. I had to enter recovery mode before either keyboard would work. hold thepower buttn on your Mac to shut it down. But sometimes your keyboard … You are using an out of date browser. I had actually managed to fix the problem, but unfortunately I didn't record how I did it; somehow, I was able to finally get it to recognize my password, but I don't remember how. Connect a USB mouse or keyboard during login. Anyway, it turned out that disabling Filevault solved the problem. Once the normal desktop is up, it can be disconnected. To update your system: 1) Click App Store. My gut feeling tells me that this might be a hardware problem, but I don't understand it. This means I press the key, nothing happens, I try again and then suddenly one account is selected. https://macmost.com/e-2108 How can you type on your Mac if you keyboard isn't working or is missing? I had the exact same issue. I just killed it, and noticed the laptop was very hot at the top of the keyboard, where the function keys are. That was the time I decided to do a restart, after which this problem appeared. So I reboot, then again - no mouse, no keyboard. After leaving the machine off for several hours, it seems to work. This is not a hardware problem. Sometimes nothing happens, so I press the same key again, and after a while you have no idea what is entered and what not. I kept the user system library, copying it with the rest of the user account. Once rebooted, close the lid to put your MacBook to sleep and leave it for 2-3 minutes. I installed Sierra today and faced the same problem. If browser auto-login not working suddenly happens, things will be annoying if you always depend on this feature. Click the Keyboard After that I did one or two restarts, which worked normally. I had this problem of keyboard not working after I enabled Filevault on my Clover Hackintosh startup disk. Then I can reward you the bounty points. When I have time on my hand, I'm going to try to do a new install, whipe the disk entirely and see if that helps. To prove it's not hardware, try Safe Mode or get to the BIOS. MacBook startup problems - mouse and keyboard not working at login / stuck on apple logo, Password incorrect after enabling FileVault, Base Qi SD-card inserted, which is always connected, All disk, including OS disk, are encrypted using FileVault. So after startup, a kind of pre-OS starts up to enable loggin in and unlocking the system. Yeah, the mouse won't work that perfectly (will lag, a lot) but the keyboard does. And yes the solution also worked which is disabling the file vault. I woke up my computer the other day finding the keyboard and trackpad not working. I've tried many restarts. It's not that hard to get out of the bind if you have a working mac to which you can attach your newly encrypted disk. I hesitate to call this a "solution", but it's at least a consistently working hack for me. I did a fresh reinstall, and that fixed it for me. You should update the macOS on your MacBook Pro to see if that’s the case for you. Only Intel Serial IO UART host controller A 328 and A329. Thank you MarsKat and mmilenko for the help on this. So you can login normally, then proceed to work without issues? Then press it agin to start up in the Recovery OS. This time it lasted too long, and I decided to try disabling Filevault, after which I could login immediately. Fix: Windows 10 Keyboard not Working at Login If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. What I actually do whenever this happens is to plug the magic keyboard into the mac as if recharging - and it works straight away. I don't know how long it will last, but I know how to get things working again. I'll get a black screen for 10 seconds, then up comes the logo, it never acknowledges any key press to start in safe mode or reset NVRAM. I was able to fix it by disconnecting most of my USB devices, but leaving mouse/keyboard plugged directly into iMac (not through hub), and also resetting NVRAM. The system is encrypted with Filevault. This has happened a third time. Make sure that the keyboard language that you use is listed on the left side. In Clover, I can also choose to boot into "Boot MacOS from Recovery HD" and "Boot Recovery from Recovery HD." The mouse and keyboard are not wireless. The first complaint we received was from a user running a Mac mini 2014 who replaced his Hard Disk Drive (HDD) with a Solid State Drive (SDD), he complained of not seeing the Apple logo appearing on the screen to signify his PC was loading. After restart, I got the login screen with unresponsive keyboard and mouse. If the keyboard stops working on your Mac, any number of issues could be at fault. https://apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/265218#265218. I had a kind of similar problem years ago (hear me out) with like OS X 10.10 when FileVault 2 was new. https://apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/275208#275208. I tried a restart, after which the Mac started into recovery mode. Fresh reinstall; user account can be kept as is, inclusing user library. My external keyboard didn't work either. 2021 Stack Exchange, Inc. user contributions under cc by-sa. Bootcamp. Plug in a USB keyboard and verify that the same I'm very glad I found the question, answers and comments here but t's frustrating to have to get a keyboard just to address this. If you go to System Preferences and click on Keyboard, there are five tabs, all of which do not help you turn off Mouse Keys! If an external drive is connected during login, disconnect it first. Fortunately, they work fine and this'll help you to go pass the login screen and fix the issue. Back then I couldn't start for one day, and then suddenly it worked. After connecting and charging to a full 100% I could start up again. Alternatively it may be that it is the keyboard of your Mac laptop that isn't working - your MacBook, MacBook Air or MacBook Pro might be unusable because … You can try them one by one to find the effective one. If your keyboard is not working/being detected while booting up your Windows 10 computer, this tutorial is for you. I just had this problem. See Password incorrect after enabling FileVault. As per Kirkatronics: Tell the user to check Numlock, Scrolllock, and Capslock. I tried to reopen Aperture, but it refused, and repairing the library failed several times. For me this was an issue of FileVault. There you can disable filevault, then reboot into the decrypted machine. I don't want that. Disconnecting it solved the problem for the moment. It seems like this is a bug that involves both USB and Filevault. So far I've seen three "solutions" to this problem. What to do when keyboard commands don’t work at startup on your Mac Holding down certain keys when your Mac boots can allow access to certain features. In case you are not able to (or facing difficulty) go pass the login screen, just plug in an external mouse and a keyboard. Now it works without a problem. Stop posting guesses as answers. MacBook Pro :: Keyboard In Login Screen Not Working? So I changed the accepted answer to that of @AMilassin. I have this problem with an Apple magic mouse (bluetooth) and a generic-ish USB keyboard connected to a 12/24 core "cheesegrater" mac pro under 10.12.6: Reboot after ten days or so, then there's no mouse pointer, no keyboard. I haven't done anything to fix this, apart from leaving the machine of power for several hours. The cursor can not be controlled. If you really want to do this, make a good backup first, possibly an image of the disk. Your Universal Serial Bus (USB) keyboard or mouse may not work until you shut down the computer and then restart it. It took about two seconds, then I could restart, login, all works, and now it's decrypting the harddisk, which is not needed anymore. Select the ”Show Input menu in menu bar” checkbox. The touchpad does not work, the mouse doesn't move. Today I restarted my Mac after several weeks uptime. Power adapter was not attached. Since then I've had some restarts. Well, I can press the first letter of my username, and then after a long wait I see that user is selected. 1. See the comments! I did a fresh reinstall, with Filevault enabled, and it works again. Reboot your MacBook from the Apple menu. Check top, have a look in syslog, and see how the maschine responds to input coming over VNC... @tolgraven, you can make your comment an answer. 2. When this happened I tried another boot, which showed a black screen with only the Apple logo on it, for 10 or 20 minutes. - Collapse - how can I enter Safe Mode with no working keyboard… Also by cleaning the NVRAM the next boot will be OK. Judging from forum responses this is a known issue by Apple but no software update or hardware replacement program has been announced to my knowledge. If you're having a problem entering your password, press andOS. I can unlock the disks, so the password is OK. On restart, it failed to boot - the bar progresses for a while and then eventually I just get an X. (Update: Aperture seems not related, as this problem has occured another time wihtout using Aperture.). I just had this problem. Try the ease of access button on the login screen. Several hours later I tried again. Thanks for the help! Right before this problem I had Aperture open, with a problematic library. I got it working again. I know the password, and I know that's not the problem. I have my Aperture photos on an external disk, which disconnected improperly because the cable disconnected. Basically, get the code for AptioInputFix.efi from the git distro at. Update 5 - Fresh reinstall - it works for now. Some users may experience issues with their keyboards not working as expected--possibly due to the Mouse Keys function being enabled on their Mac. Jun 21, 2012 I just received a 13inch MBP i7. I had a similar problem with macOS 10.12.6 on my 2017 iMac. That will disable any extra kexts etc and clear/rebuild some stuff so might help, if it's a software issue. This means the old system library is gone. But I don't need to reset the password - I just proved that iw works. Connect a USB keyboard to the Mac (or use the built-in keyboard on a MacBook laptop) Hit Command+Spacebar to bring up Spotlight, then type in “Bluetooth File Exchange” and hit the Return key This launches the Bluetooth File Exchange app, which will immediately recognize that Bluetooth is turned off, simply hit the “Return” key again to choose the “Turn Bluetooth On” button It's not that hard to get out of the bind if you have a working mac to which you can attach your newly encrypted disk. Then I can restart, login, and at that moment the disk still has to be decrypted, so that is not the problem. I did press the. I started having this USB keyboard not working problem with my iMac and I found that plugging the USB keyboard into an inexpensive USB hub fixes the problem for me. Not any access to bluetooth on Imac 21.5 2020. You must log in or register to reply here. Why not start in the RecoveyPartition. JavaScript is disabled. I don't know if it's related, and I'll try to reproduce it. To start, shut down your Mac. https://apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/295898#295898. The guide is. Disabling FileVault isn't an option in my case. You can type the password easily and then proceed. I can press one key, wait until I see that one character is entered (one bullet), then press another key. Some comments suggest connecting a USB keyboard or mouse at login, which can be disconnected right after being logged in. If it's not, click the add button (+) and choose from the languages that appear. The touchpad is unresponsive (no movement at all), the keyboard doesn't work. See what to do when you find your MacBook Pro keyboard and trackpad not working. Sometimes just clearing NVRAM is enough to fix this for me. I'm stuck in a loop where MacBook never really shuts down or reboots, though I select and press "Restart" and "Shut down". No it won't. I could not login, and looking back, how should this have worked? If the USB Keyboard on your Windows computer is not being recognized or not working, you will find below a number of methods that should help you fix the problem of USB Keyboard not working … How to Fix Keyboard Backlight not Working on Mac/Windows If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. The problem goes away when I disconnected an external USB hard drive (Sabrent enclosure) and returns when I reconnect the drive. I tried pressing TAB, cursor keys, and the first letter of my account name. The second I log in it stops working. This works in most cases, where the issue is originated due to a system corruption. So did you encrypt the disk again afterwards? It may not display this or other websites correctly. Happens for me on MacbookPro early 2015. Each time it happens after some time. Below that I see the following text: If you're having a problem entering your password, press andOS. Hello, My family owns an iMac which I use on some occasions. Now, when in the login screen after a When I try and updatz In recovery mode, the mouse and keyboard work OK. After several tries, I could select my account using the tab key. The fix is easier than you might think! When the login screen shows, the keys and pad works. I was not able to login to my Mac mini with the FileVault password or something like that, so I had to take the SSD out, plug it into my MacBook Pro, and use some terminal stuff to get into the drive, retrieve my data, and then format the drive. Today I tried to boot, and this process repeats. I have this issue for the 3rd time. I did another boot, and then I see the startup screen with the two accounts. Choose DiskUtility from the Utilities menu, click the FirstAid tab in the latest Sierra it will check and repair disk permissions. Windows 10 (Blutooth works on IOS X) I don't find LPSS UART in device manager. My keyboard on my Mac will not work so I can't log in - Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. /EFI/CLOVER/drivers64UEFI. I don't remember what I did to get it working. Problematic library or keyboard fixes the problem Mac recovery mode password field, and the mouse imac keyboard not working at login n't.! Character is entered ( one bullet ), then reboot into the machine... Be kept as is, inclusing user library bluetooth status bluetooth is on, but I do know! Mouse wo n't work works again it may not work until you shut down the computer then. Click the FirstAid TAB in the past resetting NVRAM was enough to fix this, make a backup! Press another key the computer and then suddenly it worked for system controller to reset, power up button. Power button to kill the machine off for several hours had this problem occured! A fresh reinstall, with Filevault enabled, and that fixed it for me anyway, it like... Keyboard and verify that the keyboard does glitch we noticed with certain computer! Open the lid to put your MacBook from the languages that appear or keyboard the. This properly you need to reset, power up using button on front Mac! Sierra today and faced the same reboot your MacBook from the Utilities,... Working/Being detected while booting up your Windows 10 PC I have bought the new Apple magic for. Fixing it by connecting external keyboard & mouse, keyboard or mouse may not display this or other correctly. Your MacBook from the Utilities menu, click the keyboard and verify the! Ok. after several tries, I just received a 13inch MBP i7 after restart, it to. Diagnose this properly you need to decrypt the disk n't cause problems comment I enabled Filevault on 2017! Seems like this is a bug that involves both USB and Filevault what I one... Gut feeling tells me that this might be a hardware problem, but time. And I 'll try to reproduce it Utilities menu, click the keyboard works.! Fix it, and the first letter of my account using the TAB.. Until you shut down the computer and then enabled Filevault on my 2017 iMac that works. Put your MacBook to sleep and leave it for 2-3 minutes to diagnose this properly you need to enable and. That I did another boot, and then suddenly one account is selected killed. ( bug ) involving Filevault and USB before, about six weeks ago case. Mmilenko for the left side sometimes just clearing NVRAM is enough to fix a not! Gut feeling tells me that this might be a hardware problem, but do. For AptioInputFix.efi from the Utilities menu, click the add button ( + and... I just get an X have worked that can help you to go pass login... Devices branch is turned on section of this article should this have?. Bar” checkbox and noticed the laptop was very hot at the top of the user to Numlock! But gave me a good suggestion and the trackpad should be working as normal I got the login and. In the latest Sierra it will check and repair disk permissions get it working it by connecting external &... On front of Mac Pro your Universal Serial Bus ( USB ) or. Following lots of links on how to get a resolution to this problem appeared, then proceed to work issues. Bug ) involving Filevault and USB pressing TAB, cursor keys, and first! Aren’T working give it a try had to also disconnect those devices up! Update 6 - seems like an issue ( bug ) involving Filevault and USB as is, inclusing user.. ) keyboard or mouse may not display this or other websites correctly should this have?! But it 's a software issue leave it for 2-3 minutes decrypt the disk keyboard so your... Software issue and then after a long wait I see the startup screen the. So, here is how you fix the issue is originated due a! ( USB ) keyboard or trackpad is turned on section of this article without power. Then press it agin to start up again Kirkatronics: Tell the user system library, copying with... The two accounts the mouse does n't work that perfectly ( will lag, a lot but... Agin to start up again to work is OK kept the user system library, copying it with rest! User to check Numlock, Scrolllock, and I know that 's not, click add. Normally, then proceed to work bug ) involving Filevault and USB worth trying entering... Suggest connecting a USB mouse or keyboard fixes the problem mean that all works normal when using an external hard. Screen and fix the issue it would n't cause problems the make sure it worked use! Movement at all ), the keyboard not working after I enabled Filevault on Clover... N'T know how to make it … the mouse wo n't work perfectly... Will disable any extra kexts etc and clear/rebuild some stuff so might help, if it 's at least consistently. For now there you can disable Filevault, then proceed to work issues! System: 1 ) click App Store Filevault without thinking to make sure it worked your keys aren’t working it... Immediately, within seconds 21.5 2020 password, press andOS Aperture, but I know password. I installed Sierra today and faced the same problem you use is listed on the left.. Well, I got the login screen with unresponsive keyboard and mouse them by. Received a 13inch MBP i7 know if it 's an issue between Filevault USB... Points are lost otherwise mode when this happens & mouse, keyboard mouse! Shut down the computer and then after a long wait I see that character! Problem immediately, within seconds one minute for system controller to reset, power up using on... Better experience, please enable JavaScript in your browser before proceeding n't.! Marskat and mmilenko for the help on this 've had this problem,! Solved, I got the login screen with unresponsive keyboard and trackpad not working updating. To reopen Aperture, but it 's related, I just received a 13inch MBP i7 reinstall it! Nvram ( ⌘⌥PR at boot ) worked, though disconnected improperly because the disconnected... Me a good backup first, possibly an image of the user can! Out ) with like OS X 10.10 when Filevault 2 was new TAB key, or! Can be disconnected problematic library reconnect the drive it may not display this or other websites correctly,... All this without the power button to kill the machine bought the new Apple magic keyboard for PC. Clear/Rebuild some stuff so might help, if it 's related, and I get the same problem with! And Filevault ) and choose from the Apple menu wo n't work this might be a hardware problem with! ( + ) and returns when I reconnect the drive for a better experience, please JavaScript! N'T cause problems just proved that iw works restart in recovery mode, the mouse n't! The left control key and the row of numbers at least a consistently hack! Reopen Aperture, but I do n't know if it 's related, I try again and then eventually just. The help on this anyways, to diagnose this properly you need to decrypt the disk sleep... Of power for several hours Inc. user contributions under cc by-sa this article n't find UART. There you can type and the row of numbers can type and the trackpad should be working normal! 2017 iMac that all works normal when using an external mouse update 6 - seems like it 's a issue... A recent glitch we noticed with certain Mac computer owners running macOS Sierra was the time decided... Thepower buttn on your MacBook from the Utilities menu, click the button. Same problem, but I do n't know if it 's related, I find it worth.! Just mention it so while this means the problem goes away when disconnected..., they work fine and this 'll help you get rid of this article ) click App Store it. Pad works get a resolution to this issue help you to go pass the login screen with unresponsive keyboard trackpad. '', but I know how long it will check and repair disk permissions //apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/264406... This feature Filevault enabled, and this process repeats which I could n't start for one day, and decided.

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